Public Service


Public Services are important services that assists people who are in need of help. Public services is what society pays for and supports, and are usually provided by federal government or by local government in a particular area. Public services helps to reduce the suffering of people and helps to reduce the degradation of communities that are struggling to survive. Services are associated with fundamental human rights, such as the right to access clean water. Services should be available to all, regardless of income, physical ability and/or mental acuity. Every person in the world has value. Nearly 51 Million American Households can't afford middle class basics, including housing, food, child care, health care, security and transportation. - United Way Study.

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Social Work is an academic and professional discipline that seeks to facilitate needed assistance and support of communities, individuals and societies. It may promote social change, development, cohesion, and empowerment. Underpinned by theories of social sciences and guided by principles of social justice, human rights, collective responsibility, and respect for diversities, social work engages people and structures to address life challenges and enhance wellbeing. A practicing professional with a degree in social work is called a social worker. Examples of fields a social worker may be employed in are child protection, mental health, poverty relief, elderly care and disabilities, to name a few.

Social Services are a range of public services provided by governmental or private organizations. These public services aim to create more effective organizations, build stronger communities, and promote equality and opportunity. Social services include the benefits and facilities such as education, food subsidies, health care, job training and subsidized housing, adoption, community management, policy research, and lobbying. Value Added Activities with Low Value Extraction.

Ancillary is providing necessary support to the primary activities or operation of an organization, institution, industry, or system.

Everyone should have some type of supportive function that gives back, something that equalizes what they have received so that it can help them to live a sustaining life instead of a degrading life.

Social Security - Caregiving - Support - Social Progress - Public Good - Dependency

Austerity is a set of political-economic policies that aim to reduce government budget deficits through spending cuts, tax increases, or a combination of both. As the rich get richer, the government takes more from the poor, using a planned shrinkage to deliberate withdrawal city services from the poor as a means of coping with dwindling tax revenues, all because the wealthy greedy people take more money than they need.

Service is a transaction in which no physical goods are transferred from the seller to the buyer. The benefits of such a service are held to be demonstrated by the buyer's willingness to make the exchange. Public services are those that society (nation state, fiscal union or region) as a whole pays for. Using resources, skill, ingenuity, and experience, service providers benefit service consumers. Service is intangible in nature.

Service-Oriented Architecture is an architectural style that focuses on discrete services instead of a monolithic design.

Co-Production in public services is a practice in the delivery of public services in which citizens are involved in the creation of public policies and services. It is contrasted with a transaction based method of service delivery in which citizens consume public services which are conceived of and provided by governments. Co-production is possible in the private and non-profit sectors in addition to the public sector. In contrast with traditional citizen involvement, citizens are not only consulted, but are part of the conception, design, steering, and management of service.

Public Learning - Public Interest - Public Good - Social Progress - Benefit Corporation - Big 5 Needs - Humanism - Assistance

How Police and the Public can Create Safer Neighborhoods Together: Tracie Keesee (video and text)

Humanitarian is marked by humanistic values and devotion to human welfare. Someone devoted to the promotion of human welfare and to social reforms. An advocate of the principles of humanism; someone concerned with the interests and welfare of humans.

Humanitarianism is an active belief in the value of human life, whereby humans practice benevolent treatment and provide assistance to other humans, in order to better humanity for moral, altruistic and logical reasons. It is the philosophical belief in movement toward the improvement of the human race in a variety of areas, used to describe a wide number of activities relating specifically to human welfare. A practitioner is known as a humanitarian.

Humanitarian Aid is material and logistic assistance to people who need help. It is usually short-term help until the long-term help by government and other institutions replaces it. Among the people in need are the homeless, refugees, and victims of natural disasters, wars and famines. Humanitarian aid is material or logistical assistance provided for humanitarian purposes, typically in response to humanitarian crises including natural disasters and man-made disaster. The primary objective of humanitarian aid is to save lives, alleviate suffering, and maintain human dignity. It may therefore be distinguished from development aid, which seeks to address the underlying socioeconomic factors which may have led to a crisis or emergency.

Social Safety Net is a collection of services provided by the state or other institutions such as friendly societies. It includes welfare, unemployment benefit, universal healthcare, right to healthcare, free education, right to housing, legal aid, victims' rights, mutual funds, superfund for pensioners and veterans, workers compensation, severance package, consumer protection, social credit, private electricity, homeless shelters, and sometimes subsidized services such as public transport, which prevent individuals from falling into poverty beyond a certain level. A practical example of how the safety net works would be a single mother with several children, unable to work. By receiving money from the government to support her children, along with universal health care and free education, she can give her children a better chance at becoming successful members of society, rather than be caught up in the hopelessness of extreme poverty. Comparisons of systems are endless, such as the depth of services available in Canada versus relatively minimal services in the United States. Supporters of a strong social safety net argue that these programs have resulted in a much lower crime rate and general lower poverty levels in Canadian cities, and this benefits everyone. Critics argue that the taxes required to support the safety net inhibit growth and actually increase the barriers for socio-economic advancement, and that the safety net itself creates a perverse incentive to be unproductive and poor. A principal part of Canada's social safety net is its universal healthcare, known as Medicare, along with various other social benefit schemes (unemployment insurance, public pensions, etc.). In South Africa there are grants for people unable to support themselves. Many of the grants are focused on children. Social services administer these grants. Living Wage.

Safety Net is a net to protect people from injury after falling from heights by limiting the distance they fall, and deflecting to dissipate the impact energy. The term also refers to devices for arresting falling or flying objects for the safety of people beyond or below the net. Safety nets are used in construction, building maintenance, entertainment, or other industries.

"Give me your tired, your poor, your huddled masses yearning to breathe free, the wretched refuse of your teeming shore. Send these, the homeless, tempest-tost to me, I lift my lamp beside the golden door!" This quote comes from Emma Lazarus’ sonnet, New Colossus.

Department of Health and Human Services is also known as the Health Department, is a cabinet-level department of the U.S. federal government with the goal of protecting the health of all Americans and providing essential human services. Its motto is "Improving the health, safety, and well-being of America". Before the separate federal Department of Education was created in 1979, it was called the Department of Health, Education, and Welfare (HEW). HHS is administered by the Secretary of Health and Human Services, who is appointed by the President with the advice and consent of the Senate. The United States Public Health Service (PHS) is the main division of the HHS and is led by the Assistant Secretary for Health. The current Secretary, Alex Azar, assumed office on January 29, 2018, upon his appointment by President Trump and confirmation by the Senate. The United States Public Health Service Commissioned Corps, the uniformed service of the PHS, is led by the Surgeon General who is responsible for addressing matters concerning public health as authorized by the Secretary or by the Assistant Secretary of Health in addition to his or her primary mission of administering the Commissioned Corps. The Department of Health & Human Services' administers 115 programs across its 11 operating divisions. The United States Department of Health & Human Services (HHS) aims to "protect the health of all Americans and provide essential human services, especially for those who are least able to help themselves." These federal programs consist of social service programs, civil rights and healthcare privacy programs, disaster preparedness programs, and health related research. HHS offers a variety of social service programs geared toward persons with low income, disabilities, military families, and senior citizens. Healthcare rights are defined under HHS in the Health Insurance Portability and Accountability Act (HIPAA) which protect patient's privacy in regards to medical information, protects workers health insurance when unemployed, and sets guidelines surrounding some health insurance. HHS collaborates with the Office of the Assistant Secretary for Preparedness and Response and Office of Emergency Management to prepare and respond to health emergencies. A broad array of health related research is supported or completed under the HHS; secondarily under HHS, the Health Resources & Service Administration houses data warehouses and makes health data available surrounding a multitude of topics. HHS also has vast offering of health related resources and tools to help educate the public on health policies and pertinent population health information. Some examples of available resources include disease prevention, wellness, health insurance information, as well as links to healthcare providers and facilities, meaningful health related materials, public health and safety information. Some highlights include: Health and social science research. Preventing disease, including immunization services. Assuring food and drug safety. Medicare (health insurance for elderly and disabled Americans) and Medicaid (health insurance for low-income people). Health information technology. Financial assistance and services for low-income families. Improving maternal and infant health, including a Nurse Home Visitation to support first-time mothers. Head Start (pre-school education and services). Faith-based and community initiatives. Preventing child abuse and domestic violence. Substance abuse treatment and prevention. Services for older Americans, including home-delivered meals. Comprehensive health services for Native Americans. Assets for Independence. Medical preparedness for emergencies, including potential terrorism. Child support enforcement. Social Services. This branch has everything to do with the social justice, wellness, and care of all people throughout the United States. This includes but is not limited to people who need government assistance, foster care, unaccompanied alien children, daycares (headstart included), adoption, senior citizens, and disability programs. Social services is one of it not the largest branch of programs underneath it that has a wide variety throughout the United States at a state and local level. Prevention and Wellness. The prevention and wellness program's main idea is to give the American people the ability to live the healthiest and best lifestyle physically that they can. They are the ones who deal with vaccines and immunizations, which fight from common diseases to deadly ones. The nutrition & fitness program that are the basics of healthy eating and regular exercise. Health screenings & family health history which are crucial in the knowledge of each individual's health and body. A severely important one especially in today's society is mental health & substance abuse in where they help people with mental illness and drug abuse. Lastly, they help with environmental health where people are researching and studying how our environments both physical and metaphorically have a short and long term effect on our health and wellness.

Surgeon General is the operational head of the U.S. Public Health Service Commissioned Corps (PHSCC) and thus the leading spokesperson on matters of public health in the federal government of the United States. The Surgeon General's office and staff are known as the Office of the Surgeon General (OSG) which is housed within the Office of the Assistant Secretary for Health. The U.S. surgeon general is nominated by the president of the United States and confirmed by the Senate. The surgeon general must be appointed from individuals who (1) are members of the Regular Corps of the U.S. Public Health Service, and (2) have specialized training or significant experience in public health programs. The surgeon general serves a four-year term of office and, depending on whether the current assistant secretary for health is a Public Health Service commissioned officer, is either the senior or next most senior uniformed officer of the commissioned corps, holding the rank of a vice admiral. The current surgeon general is Jerome Adams, having taken office on September 5, 2017.

Public Health Service is a division of the Department of Health and Human Services concerned with public health. It contains eight out of the department's eleven operating divisions. The Assistant Secretary for Health (ASH) oversees the PHS. The Public Health Service Commissioned Corps (PHSCC) is the federal uniformed service of the USPHS, and is one of the eight uniformed services of the United States. Its origins can be traced to the establishment in 1798 of a system of marine hospitals. In 1870 these were consolidated into the Marine Hospital Service, and the position of Surgeon General was established. In 1889, the PHSCC was established. As the system's scope grew, it was renamed the Public Health Service in 1912. The Public Health Service Act of 1944 consolidated and revised previous laws and is the current legal basis for the PHS. It became part of the Federal Security Agency and later the Department of Health, Education and Welfare, which became the Department of Health and Human Services on May 4, 1980.

Public Health Service Commissioned Corps is the federal uniformed service of the U.S. Public Health Service (PHS), and is one of the eight uniformed services of the United States. The commissioned corps primary mission is to the protection, promotion, and advancement of health and safety of the general public. Along with the NOAA Commissioned Officer Corps, the Public Health Service Commissioned Corps is one of two uniformed services that consist only of commissioned officers and has no enlisted or warrant officer ranks, although warrant officers have been authorized for use within the service. Officers of the commissioned corps are classified as noncombatants, unless directed to serve as part of the military by the President or detailed to a service branch of the military. Members of the commissioned corps wear the same uniforms as the United States Navy, or the United States Coast Guard (when assigned to the Coast Guard), with special PHS Commissioned Corps insignia, and hold naval ranks equivalent to officers of the U.S. Navy and U.S. Coast Guard. Commissioned corps officers typically receive their commissions through the commissioned corps's direct commissioning program. As with its parent division, the Public Health Service, the commissioned corps is under the direction of the United States Department of Health and Human Services. The commissioned corps is led by the Surgeon General, who holds the grade of vice admiral. The Surgeon General reports directly to the Department of Health and Human Services, Assistant Secretary for Health; the Assistant Secretary of Health may be appointed to the rank of admiral if he or she is also a serving uniformed officer of the commissioned corps.

Deprivation strongly linked to hospital admissions.

International Federation of Red Cross and Red Crescent Societies is the world's largest humanitarian network and is guided by seven Fundamental Principles: Humanity, impartiality, neutrality, independence, voluntary service, universality and unity. United Nations Office for the Coordination of Humanitarian Affairs.

Social Support is the perception and actuality that one is cared for, has assistance available from other people, and most popularly, that one is part of a supportive social network. These supportive resources can be emotional (e.g., nurturance), informational (e.g., advice), or companionship (e.g., sense of belonging); tangible (e.g., financial assistance) or intangible (e.g., personal advice). Social support can be measured as the perception that one has assistance available, the actual received assistance, or the degree to which a person is integrated in a social network. Support can come from many sources, such as family, friends, pets, neighbors, coworkers, organizations, etc. There are four common functions of social support: Emotional support is the offering of empathy, concern, affection, love, trust, acceptance, intimacy, encouragement, or caring. It is the warmth and nurturance provided by sources of social support. Providing emotional support can let the individual know that he or she is valued. Tangible support is the provision of financial assistance, material goods, or services. Also called instrumental support, this form of social support encompasses the concrete, direct ways people assist others. Informational support is the provision of advice, guidance, suggestions, or useful information to someone. This type of information has the potential to help others problem-solve. Companionship support is the type of support that gives someone a sense of social belonging (and is also called belonging). This can be seen as the presence of companions to engage in shared social activities. Formerly, it was also referred to as "esteem support" or "appraisal support", but these have since developed into alternative forms of support under the name "appraisal support" along with normative and instrumental support. Peer Support - New Deals and Social Programs.

Invisible Support is a type of social support in which supportive exchanges are not visible to recipients. Standing on the shoulders of Giants.



Volunteer - Assistance


Welfare is something that aids or promotes the well-being of a person. A satisfied state of being happy and healthy and prosperous.

Assistance is the action of helping someone with a job or a task or with a difficult situation. The provision of money, resources, or information that would benefit someone or help someone in need. Protection - Assistance Types (PDF).

Aid is a voluntary transfer of resources from one country to another or from one person or organization to another.

Help - Rescue - First Aid - Kindness - Financial Aid - Intervention - Hero - Empathy

Mutual Aid is a voluntary reciprocal exchange of resources and services for mutual benefit. Mutual aid projects are a form of political participation in which people take responsibility for caring for one another and changing political conditions.

Recourse is a source of help in a difficult situation. The act of asking for assistance. Something or someone turned to for assistance or security.

Public Interest is the welfare or well-being of the general public. Public Interest Law - Common Good.

Social Impact Bond is a contract with the public sector in which a commitment is made to pay for improved social outcomes that result in public sector savings.

Social Prescribing is when health professionals refer patients to support in the community, in order to improve their health and wellbeing. The goals of social prescribing are to reduce the rise of healthcare costs and easing pressure of general practice clinics. Doctors can refer some of their patients to a social prescribing specialist or link worker who can then suggest local social groups which they can participate in to improve their health and wellbeing. These may include local volunteer groups.

Social Support is the perception and actuality that one is cared for, has assistance available from other people, and most popularly, that one is part of a supportive social network. These supportive resources can be emotional nurturance), informational (e.g., advice), or companionship (e.g., sense of belonging); tangible (e.g., financial assistance) or intangible (e.g., personal advice). Social support can be measured as the perception that one has assistance available, the actual received assistance, or the degree to which a person is integrated in a social network. Support can come from many sources, such as family, friends, pets, neighbors, coworkers, organizations, etc.

Charity is a foundation created to promote the public good (not for assistance to any particular individuals). An institution set up to provide help to the needy. An activity or gift that benefits the public at large. A kindly and lenient attitude toward people.

Volunteering is generally considered an altruistic activity where an individual or group provides services for no financial or social gain "to benefit another person, group or organization". Volunteering is also renowned for skill development and is often intended to promote goodness or to improve human quality of life. Volunteering may have positive benefits for the volunteer as well as for the person or community served. It is also intended to make contacts for possible employment. Many volunteers are specifically trained in the areas they work, such as medicine, education, or emergency rescue. Others serve on an as-needed basis, such as in response to a natural disaster. Volunteer Resources.

Assistance is the action of helping someone with a job or a task. The provision of money, resources, or information to help someone.

Unpaid Work is defined as labor that does not receive any direct remuneration. This is a form of 'non-market work' which can fall into one of two categories: (1) unpaid work that is placed within the production boundary of the System of National Accounts (SNA), such as gross domestic product (GDP), and (2) unpaid work that falls outside of the production boundary (non-SNA work), such as domestic labor that occurs inside households for their consumption. Unpaid labor is visible in many forms and isn't limited to activities within a household. Other types of unpaid labor activities include volunteering as a form of charity work and interning as a form of unpaid employment. According to time-use surveys collected by the United Nations Statistics Division (UNSD), women are the main undertakers of unpaid labor globally. This uneven division of unpaid labor within households has implications for women's involvement in both public and private spheres. One common form of unpaid work is unpaid domestic work. The burden of this type of unpaid work generally falls on the women in a household. Contributing so much time to unpaid domestic work has major effects on women and their participation in the labor market, which consequently affects children, society, and the state.

Time Use Data is data that shows how many minutes or hours individuals devote to activities such as paid work, unpaid work including household chores and childcare, leisure, and self-care activities. Temporary Workers.

Non-Primary Production refers to everyone else that is not carrying on a business.

Primary Producer is an individual, partnership, trust or company operating a primary production business if they undertake: plant or animal cultivation (or both) fishing or pearling (or both) tree farming or felling (or both).

Global Citizenship is idea of all persons having rights and civic responsibilities that come with being a member of the World, with whole-world philosophy and sensibilities, rather than as a citizen of a particular nation or place. The idea is that one’s identity transcends geography or political borders and that responsibilities or rights are derived from membership in a broader class: "humanity". This does not mean that such a person denounces or waives their nationality or other, more local identities, but such identities are given "second place" to their membership in a global community. Extended, the idea leads to questions about the state of global society in the age of globalization. In general usage, the term may have much the same meaning as "world citizen" or cosmopolitan, but it also has additional, specialized meanings in differing contexts. Various organizations, such as the World Service Authority, have advocated global citizenship. Citizen Journalism.

Emergency Preparedness

Service Innovation is the concept of Service Innovation was first discussed in Miles (1993) and has been developed in the past 2 decades. It is used to refer to many things. These include but not limited to:
1: Innovation in services, in service products – new or improved service products (commodities or public services). Often this is contrasted with “technological innovation”, though service products can have technological elements. This sense of service innovation is closely related to Service design and "new service development".
2: Innovation in service processes – new or improved ways of designing and producing services. This may include innovation in service delivery systems, though often this will be regarded instead as a service product innovation. Innovation of this sort may be technological, technique- or expertise-based, or a matter of work organization (e.g. restructuring work between professionals and paraprofessionals).
3: Innovation in service firms, organizations, and industries – organizational innovations, as well as service product and process innovations, and the management of innovation processes, within service organizations.

Service Design is a form of conceptual design that involves the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between the service provider and its customers. Service design may function as a way to inform changes to an existing service or create a new service entirely. The purpose of service design methodologies is to establish best practices for designing services according to both the needs of customers and the competencies and capabilities of service providers. If a successful method of service design is employed, the service will be user-friendly and relevant to the customers, while being sustainable and competitive for the service provider. For this purpose, service design uses methods and tools derived from different disciplines, ranging from ethnography to information and management science. Service design concepts and ideas are typically portrayed visually, using different representation techniques according to the culture, skill and level of understanding of the stakeholders involved in the service processes.

Request for Proposal is a solicitation, often made through a bidding process, by an agency or company interested in procurement of a commodity, service or valuable asset, to potential suppliers to submit business proposals. It is submitted early in the procurement cycle, either at the preliminary study, or procurement stage. The RFP presents preliminary requirements for the commodity or service, and may dictate to varying degrees the exact structure and format of the supplier's response. Effective RFPs typically reflect the strategy and short/long-term business objectives, providing detailed insight upon which suppliers will be able to offer a matching perspective.


Civil Service


Civil Service is a civil servant or public servant who is a person employed in the public sector by a government department or agency, administrators who are hired on professional merit rather than appointed or elected. Civil or public servants work for government departments, and answer to the government and not answer to a political party. Ethics - Civics.

Community Service is a not-for-pay activity that is performed by someone or a group of people for the benefit of the public or its institutions. Performing community service is not the same as volunteering, since it is not always performed on a voluntary basis. It may be performed for a variety of reasons.

Public Services - Social Progress - Public Good - Debt Relief

Public Interest is the welfare or well-being of the general public; commonwealth. Also means appeal or relevance to the general populace. A news story of public interest."

Highest Paid US Public Employees by State (image)

Federal Civil Service is the civilian workforce or the non-elected and non-military public sector employees of the United States federal government's departments and agencies. The federal civil service was established in 1871 (5 U.S.C. § 2101). U.S. state and local government entities often have comparable civil service systems that are modeled on the national system, in varying degrees. According to the Office of Personnel Management, as of December 2011, there were approximately 2.79 million civil servants employed by the U.S. government. This includes employees in the departments and agencies run by any of the three branches of government (the executive branch, legislative branch, and judicial branch), such as over 600,000 employees in the U.S. Postal Service.

Service in economics is a transaction in which no physical goods are transferred from the seller to the buyer. The benefits of such a service are held to be demonstrated by the buyer's willingness to make the exchange.



Social Progress - Social Enterprise - Benefit Corporation


Countries with High Social ProgressPublic Sector is the part of the economy concerned with providing various governmental services. The composition of the public sector varies by country, but in most countries the public sector includes such services as the military, police, infrastructure (public roads, bridges, tunnels, water supply, sewers, electrical grids, telecommunications, etc.), public transit, public education, along with health care and those working for the government itself, such as elected officials. The public sector might provide services that a non-payer cannot be excluded from (such as street lighting), services which benefit all of society rather than just the individual who uses the service.

Responsibility - Care - Best Practice - Learning Society - Sustainable

Social Progress is when societies improve in terms of their social, political, and economic structures. This may happen as a result of direct human action, as in social enterprise or through social activism, or as a natural part of sociocultural evolution. Innovation.

Social Progress Index measures the extent to which countries provide for the social and environmental needs of their citizens. Basic Human Needs, Foundations of Well-being, and Opportunity. Social Progress Imperative.

Social Enterprise is an organization that applies commercial strategies to maximize improvements in human and environmental well-being.

Corporation is an organization—usually a group of people or a company—authorized by the state to act as a single entity (a legal entity recognized by private and public law as "born out of statute"; a legal person in a legal context) and recognized as such in law for certain purposes. Monopolies.

Benefit Corporation maintains positive impact on society, workers, the community and the environment in addition to profit as its legally defined goals. Benefit corporations differ from traditional C corporations in purpose, accountability, and transparency, but not in taxation. B-Corp (Total Societal Impact).

B-Corporation Certification Requirements - Public Interest

Participatory Design is an approach to design attempting to actively involve all stakeholders (e.g. employees, partners, customers, citizens, end users) in the design process to help ensure the result meets their needs and is usable.

B-Impact Assessment - how it works

Participatory Management is the practice of empowering members of a group, such as employees of a company or citizens of a community, to participate in organizational decision making. It is used as an alternative to traditional vertical management structures, which has shown to be less effective as participants are growing less interested in their leader's expectations due to a lack of recognition of the participant's effort or opinion.

Participatory Organization is an organization which is built based on public participation rather than their contract obligations.

Worker Cooperatives (employee owned businesses)

Corporate Social Responsibility is when a business monitors and ensures its active compliance with the spirit of the law, ethical standards and national or international norms.

Corporate Responsibility is a form of corporate self-regulation integrated into a business model. CSR policy functions as a self-regulatory mechanism whereby a business monitors and ensures its active compliance with the spirit of the law, ethical standards and national or international norms. With some models, a firm's implementation of CSR goes beyond compliance and statutory requirements, which engages in "actions that appear to further some social good, beyond the interests of the firm and that which is required by law". The binary choice between 'complying' with the law and 'going beyond' the law must be qualified with some nuance. In many areas such as environmental or labor regulations, employers can choose to comply with the law, to go beyond the law, but they can also choose to not comply with the law, such as when they deliberately ignore gender equality or the mandate to hire disabled workers. There must be a recognition that many so-called 'hard' laws are also 'weak' laws, weak in the sense that they are poorly enforced, with no or little control and/or no or few sanctions in case of non-compliance. 'Weak' law must not be confused with soft law. The aim is to increase long-term profits and shareholder trust through positive public relations and high ethical standards to reduce business and legal risk by taking responsibility for corporate actions. CSR strategies encourage the company to make a positive impact on the environment and stakeholders including consumers, employees, investors, communities, and others. Proponents argue that corporations increase long-term profits by operating with a CSR perspective, while critics argue that CSR distracts from businesses' economic role. A 2000 study compared existing econometric studies of the relationship between social and financial performance, concluding that the contradictory results of previous studies reporting positive, negative, and neutral financial impact, were due to flawed empirical analysis and claimed when the study is properly specified, CSR has a neutral impact on financial outcomes. Critics questioned the "lofty" and sometimes "unrealistic expectations" in CSR. or that CSR is merely window-dressing, or an attempt to pre-empt the role of governments as a watchdog over powerful multinational corporations. Political sociologists became interested in CSR in the context of theories of globalization, neoliberalism and late capitalism. Some sociologists viewed CSR as a form of capitalist legitimacy and in particular point out that what began as a social movement against uninhibited corporate power was transformed by corporations into a 'business model' and a 'risk management' device, often with questionable results. CSR is titled to aid an organization's mission as well as serve as a guide to what the company represents for its consumers. Business ethics is the part of applied ethics that examines ethical principles and moral or ethical problems that can arise in a business environment. ISO 26000 is the recognized international standard for CSR. Public sector organizations (the United Nations for example) adhere to the triple bottom line (TBL). It is widely accepted that CSR adheres to similar principles, but with no formal act of legislation.

Sustainable Market Orientation or market orientation, focuses on microenvironment and the functional management of an organization. SMO combines the principles of MO with a macro marketing systems management approach, a stakeholder approach to integrated corporate social responsibility and marketing strategy, and the use of the sustainability management concept. SMO will serve to move corporate management beyond the micro economic and functional management prescribed by MO and provide a more comprehensive, stakeholder based approach.

Benevolent Dictatorship is a government in which an authoritarian leader exercises absolute political power over the state, but is perceived to do so with regard for benefit of the population as a whole, standing in contrast to the decidedly malevolent stereotype of a dictator who focuses on their supporters and their own self-interests. A benevolent dictator may allow for some civil liberties or democratic decision-making to exist, such as through public referendums or elected representatives with limited power, and can make preparations for a transition to genuine democracy during or after their.

Benevolent is a well meaning and kindly activity that is charitable serving rather than a profit-making purpose.


Social Benefit - Common Good


Public Benefit or Public Good is the consumption of one individual who does not actually or potentially reduce the amount available to be consumed by another individual. It is a good that is both non-excludable and non-rivalrous in that individuals cannot be effectively excluded from use and where use by one individual does not reduce availability to others. Public goods include fresh air, knowledge, national security, common language(s), flood control systems, lighthouses, and street lighting. Public goods that are available everywhere are sometimes referred to as global public goods. There is an important conceptual difference between the sense of 'a' public good, or public 'goods' in economics, and the more generalized idea of 'the public good' (or common good, or public interest),"‘the’ public good is a shorthand signal for shared benefit at a societal level [this] (philosophical/political) sense should not be reduced to the established specific (economic) sense of ‘a’ public good.

Social Capital - Human Capital - Social Learning - Public Interest - Coop

Common Good refers to either what is shared and beneficial for all or most members of a given community, or alternatively, what is achieved by citizenship, collective action, and active participation in the realm of politics and public service. Greater Good.

Public Good is a good that is both non-excludable and non-rivalrous. Use by one person neither prevents access by other people, nor does it reduce availability to others. Therefore, the good can be used simultaneously by more than one person. This is in contrast to a common good, such as wild fish stocks in the ocean, which is non-excludable but rivalrous to a certain degree. If too many fish were harvested, the stocks would deplete, limiting the access of fish for others. A public good must be valuable to more than one user, otherwise, its simultaneous availability to more than one person would be economically irrelevant. Civics.

Net Positive occurs when an entity has an impact that is more positive than negative overall, generally in a specific domain. It's a logical way of doing business which puts back more into society and the environment and the global economy than it takes out.

Social Responsibility is an ethical framework and suggests that an entity, be it an organization or individual, has an obligation to act for the benefit of society at large. Social responsibility is a duty every individual has to perform so as to maintain a balance between the economy and the ecosystems. A trade-off may exist between economic development, in the material sense, and the welfare of the society and environment, though this has been challenged by many reports over the past decade. Social responsibility means sustaining the equilibrium between the two. It pertains not only to business organizations but also to everyone whose any action impacts the environment. This responsibility can be done by avoiding or engaging in socially harmful acts, or active, by performing activities that directly advance social goals.

Distributive Justice concerns the nature of a socially just Allocation of Goods in a society. A society in which incidental inequalities in outcome do not arise would be considered a society guided by the principles of distributive justice. The concept includes the available quantities of goods, the process by which goods are to be distributed, and the resulting allocation of the goods to the members of the society. Redistribution of Wealth.

Environmental, Social and Corporate Governance are central factors in measuring the sustainability and ethical impact.

Organic Organization can react quickly and easily to changes in the environment, thus it is said to be the most adaptive form of organization. A Public Service instead of being rapists and murderers.

Self Management - Workforce Development - Jobs

Nonprofit Organization is an organization with the purpose of which is something other than making a profit. A nonprofit organization is often dedicated to furthering a particular social cause or advocating for a particular point of view. In economic terms, a nonprofit organization uses its surplus revenues to further achieve its purpose or mission, rather than distributing its surplus income to the organization's shareholders (or equivalents) as profit or dividends. This is known as the non-distribution constraint. The decision to adopt a nonprofit legal structure is one that will often have taxation implications, particularly where the nonprofit seeks income tax exemption, charitable status and so on. (NPO).

Non Profit keeps the money in the system and with the service and with the employees. A for profit is when the CEO's takes most of the money for themselves, at the expense of the service, at the expense of the employees, and at the expense of the communities they are supposed to serve. But be aware, some non profits can be corrupt just like a lot of for profits are. CEOs earn big bucks at nonprofit hospitals.

Solidarity Economy is an economy based on efforts that seek to increase the quality of life of a region or community through not-for-profit endeavors. It mainly consists of activities organized to address and transform exploitation under capitalist economics and the corporation executive, large shareholder-dominated economy, and can include diverse phenomena. For some, it refers to a set of strategies and a struggle aimed at the abolition of capitalism and the social relations that it supports and encourages; for others, it names strategies for "humanizing" the capitalist economy—seeking to supplement capitalist globalization with community-based "social safety nets".


Community Engagement - Community Management


Community Engagement refers to the process by which community benefit organizations and individuals build ongoing, permanent relationships for the purpose of applying a collective vision for the benefit of a community. While community organizing involves the process of building a grassroots movement involving communities, community engagement primarily deals with the practice of moving communities toward change, usually from a stalled or similarly suspended position.

Community Management common-pool resource management is the management of a common resource or issue by a community through the collective action of volunteers and stakeholders. The resource managed can be either material or informational. Examples include the management of common grazing and water rights; fisheries and open-source software. In the case of physical resources, community management strategies are frequently employed to avoid the tragedy of the commons and to encourage sustainability.

Community Organization covers a series of activities at the community level aimed at bringing about desired improvement in the social well being of individuals, groups and neighborhoods. A process by which a community identifies needs and takes action, and in doing so... develops co-operative attitudes and practices.

Community-Based Program Design is a social program design method that enables social service providers, organizers, designers and evaluators to serve specific communities in their own environment. This program design approach depends on the participatory approach of community development often associated with community-based social work, and is often employed by community organizations. From this approach, program designers assess the needs and resources existing within a community, and, involving community stakeholders in the process, attempt to create a sustainable and equitable solution to address the community's needs.

Ambidextrous Organization refers to an organization’s ability to be efficient in its management of today’s business and also adaptable for coping with tomorrow’s changing demand. Just as being ambidextrous means being able to use both the left and right hand equally, organizational ambidexterity requires the organizations to use both exploration and exploitation techniques to be successful.

Social Economy studies the relationship between economy and social behavior. It analyzes how consumer behavior is influenced by social morals, ethics and other humanitarian philosophies. The social economy examines activity that is related to economics amongst the community and exposes the information to the community, this includes the social enterprise and voluntary sectors.

Non-Profit Technology is the deliberative use of technology by nonprofit organizations to maximize potential in numerous areas, primarily in supporting the organization mission and meeting reporting requirements to funders and regulators.

Non-Governmental Organization is a not-for-profit organization that is independent from states and international governmental organizations. They are usually funded by donations but some avoid formal funding altogether and are run primarily by volunteers. NGO's are highly diverse groups of organizations engaged in a wide range of activities, and take different forms in different parts of the world. Some may have charitable status, while others may be registered for tax exemption based on recognition of social purposes. Others may be fronts for political, religious, or other interests.

Mutual Organization is a company or business based on the principle of mutuality. Unlike a true cooperative, members usually do not contribute to the capital of the company by direct investment, but derive their right to profits and votes through their customer relationship. A mutual organization or society is often simply referred to as a mutual.

Barn Raising is a collective action of a community, in which a barn for one of the members is built or rebuilt collectively by members of the community.

Communal Work describes people working together in a social group. A gathering for mutually accomplishing a task or for communal fundraising help given by neighbors.

Voluntary Sector or community sector is the duty of social activity undertaken by organizations that are not-for-profit and non-governmental. This sector is also called the third sector, in contrast to the public sector and the private sector. Civic sector or social sector are other terms for the sector, emphasizing its relationship to civil society. (also non-profit sector or "not-for-profit" sector)

Civil Society is the aggregate of non-governmental organizations and institutions that manifest interests and will of citizens. Civil society includes the family and the private sphere, referred to as the "third sector" of society, distinct from government and business. By other authors, "civil society" is used in the sense of 1) the aggregate of non-governmental organizations and institutions that manifest interests and will of citizens or 2) individuals and organizations in a society which are independent of the government.

Social Progress Imperative A country having vast economic wealth does not necessarily guarantee a greater quality of life for its citizens.

Health Care - Emergency Services

Communication Center for Monitoring Services, Traffic and Emergency Response.

"You need a good plan, more then just randomly putting a few Band-Aids here and there." 

Network Operations Center network management center", is one or more locations from which network monitoring and control, or network management, is exercised over a computer, telecommunication or satellite network.

First Aid - Public Safety - Public Labor - Teamwork

Oaths of Service - Maintenance - Ethics - Civics

Service Club is a voluntary non-profit organization where members meet regularly to perform charitable works either by direct hands-on efforts or by raising money for other organizations. A service club is defined firstly by its service mission and secondly its membership benefits, such as social occasions, networking, and personal growth opportunities that encourage involvement.

You have to know the difference between Servitude and providing Services and Jobs that actually Make a Difference.


Social Services Problems


Social Services are great, and most of the people who work for Social Services are fantastic, but sadly there are too many Social Workers who don't fully understand the process of helping people. Social workers are paid to help people, but sadly some Social Workers spend too much time harassing and abusing people. This has caused many lawsuits against Social Services. If social services spent there time helping people, instead of attacking poor people, this would save every state in America millions of dollars in lawsuits and Lost Productivity. This problem comes from the lack of training, the lack of education, and the lack of improvements. There is a breakdown of communication between the people seeking help and the people who are responsible for providing help. People in need do not always know how to accurately explain their situation, and social workers do not know the right questions to ask in order to avoid the misunderstandings that always results in delaying peoples needs, or people not being helped properly. There has been improvements with the questioning process, and in the roll of questioning process as a whole, but we are not making improvements quick enough, and that is because we do not have enough trained and educated people who can make improvements in a timely manner. But if we made the process more open and more transparent, then the combined intelligence of people can help solve these problems.  We need to incentivize people and pool our resources and group our buying power, and at the same time, help local farmers and also help people learn how to grow healthy food at home or in Community Gardens. Customer Service.

Human bias in public assistance systems has created deep inequalities for decades. Secret Laws - Profiling.

It's sad to know that we have some ignorant and malicious people working in social services, which is another reason why we need to improve education and training. People who are paid to help others should do so, they should not be allowed to make things worse for people and cause people more problems, because they're just wasting more time, people, resources and money, which is criminal. And then they have the gall to treat other people like they're the criminals, how ironic.

Malicious is feeling a need to see others suffer. The quality of threatening evil. A scumbag.

You just can't talk about what horrible people did to you, you also have to talk about what people did not do for you. When people intentionally avoid helping you or ignore your request for help, that is they same type of abuse that comes from people violently attacking you. It's hard for a corrupt ignorant person to show compassion and listen to someone or understand someone or feel the pain and suffering that someone else is experiencing. You can't blame someone for their distress. And you can't blame someone for their perception of reality. Instead of blaming each other, we should start learning from each other. There's no point in stopping now, especially knowing that we have just started to learn, so we're just getting started.

To transform child welfare, take race out of the equation: Jessica Pryce (video and text) - When children were white, it is more likely that their family stays together after that visit. Research done at the University of Pennsylvania found that white families, on average, have access to more help and more support from the child welfare system. And their cases are less likely to go through a full investigation. But on the other hand, if those kids are black, they are four times more likely to be removed, they spend longer periods of time in foster care, and it's harder to find them a stable foster placement. Child Abuse.

Peacekeepers Turned Perpetrators (youtube) - Sex for food rations, and women and children violently raped by UN peacekeepers. Defenseless Civilians in Need are vulnerable to criminals.

Learning Specialists - Food Security

Young people not in School and not involved in Positive Employment or Training. In the United States, 14.4 percent of young people age 15-29 are NEET's, according to the OECD. The high number of NEETs also represents a major economic cost, estimated at between USD 360 billion and USD 605 billion, equivalent to between 0.9% and 1.5% of OECD GDP. Positive Education, Positive Employment and Positive Training are needed to guarantee that our actions are progressively working on solving our problems.

Hilary Cottam: Social Services are Broken. How we can fix them (video and interactive text) - Stress.

Circle Relational Welfare can outperformed existing services at a fraction of the cost. - Child Development.

Calculating Damages in Negligence Lawsuits against Departments of Human Services
Social Worker Malpractice

Lawsuits against Social Workers has increased steadily (PDF) 
Malpractice Claims against Social Workers

Social workers are obligated to avoid any knowingly dishonest, fraudulent, or deceptive activities
(falsify documentation)

County loses $4.9 million lawsuit challenge over lying Social Workers
Social Work: Ethical Misconduct

Social Workers' Ethical Responsibilities and Code of Ethics
Social Worker 
National Association of Social Workers
Social Work Licensure and Certification Requirements

Public Services (professions) - Service Oaths (commitments)

How Private Companies Steal From The Welfare State (youtube)

Flawed Fraud Protections Deny Unemployment To Millions. When rules are used as weapons against innocent people.

Department of Transitional Assistance assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one in eight residents of the Commonwealth with direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as workforce training opportunities.


He Ain't Heavy, He's My Brother - The Hollies (youtube) - The road is long, with many a winding turn, that leads us to who knows where, who knows where, but I'm strong, strong enough to carry him, he ain't heavy, he's my brother, so on we go, his welfare is of my concern, no burden is he to bear, we'll get there, for I know, he would not encumber me, he ain't heavy, he's my brother, if I'm laden at all, I'm laden with sadness, that everyone's heart, isn't filled with the gladness, of love for one another, it's a long, long road, from which there is no return, while we're on the way to there, why not share, and the load, doesn't weigh me down at all, he ain't heavy he's my brother, He's my brother, he ain't heavy, he's my brother, he ain't heavy.

Encumber is to hold back, restrain or restrict.

Laden is to be burdened psychologically or mentally.

Burdened is supporting a heavy burden of work or difficulties or responsibilities. Holding up a physically heavy weight or load.

Beast of Burden is an animal used for carrying heavy loads or pulling heavy loads, such as a donkey, mule, llama, camel, horse, or ox. Someone who carries another's burdens, insecurities, or issues.

Put A Little Love In Your Heart.


I would be true Howard Walter (August 19, 1883 – November 1, 1918) - I would be true, for there are those who trust me; I would be pure, for there are those who care; I would be strong, for there is much to suffer; I would be brave, for there is much to dare. I would be friend of all—the foe, the friendless; I would be giving, and forget the gift; I would be humble, for I know my weakness; I would look up, and laugh, and love, and lift. I would be faithful through each passing moment; I would be constantly in touch with God; I would be strong to follow where He leads me; I would have faith to keep the path Christ trod. Who is so low that I am not his brother? Who is so high that I’ve no path to him? Who is so poor I may not feel his hunger? Who is so rich I may not pity him? Who is so hurt I may not know his heartache? Who sings for joy my heart may never share? Who in God’s heav’n has passed beyond my vision? Who to hell’s depths where I may never fare? May none, then, call on me for understanding, May none, then, turn to me for help in pain, And drain alone his bitter cup of sorrow, Or find he knocks upon my heart in vain.

"Any man's death diminishes me, because I am involved in Mankind; And therefore never send to know for whom the bell tolls; it tolls for thee." John Donne (wiki)



Truth in Charity - Benedict XVI - Thursday, December 1, 2016


I am aware of the ways in which charity has been and continues to be misconstrued and emptied of meaning, with the consequent risk of being misinterpreted, detached from ethical living and, in any event, undervalued. In the social, juridical, cultural, political and economic fields — the contexts, in other words, that are most exposed to this danger — it is easily dismissed as irrelevant for interpreting and giving direction to moral responsibility. Hence the need to link charity with truth not only in the sequence, pointed out by Saint Paul, of veritas in caritate (Eph 4:15), but also in the inverse and complementary sequence of caritas in veritate. Truth needs to be sought, found and expressed within the “economy” of charity, but charity in its turn needs to be understood, confirmed and practised in the light of truth. In this way, not only do we do a service to charity enlightened by truth, but we also help give credibility to truth, demonstrating its persuasive and authenticating power in the practical setting of social living. This is a matter of no small account today, in a social and cultural context which relativizes truth, often paying little heed to it and showing increasing reluctance to acknowledge its existence. Through this close link with truth, charity can be recognized as an authentic expression of humanity and as an element of fundamental importance in human relations, including those of a public nature. Only in truth does charity shine forth, only in truth can charity be authentically lived. Truth is the light that gives meaning and value to charity. That light is both the light of reason and the light of faith, through which the intellect attains to the natural and supernatural truth of charity: it grasps its meaning as gift, acceptance, and communion. Without truth, charity degenerates into sentimentality. Love becomes an empty shell, to be filled in an arbitrary way. In a culture without truth, this is the fatal risk facing love. It falls prey to contingent subjective emotions and opinions, the word “love” is abused and distorted, to the point where it comes to mean the opposite. Truth frees charity from the constraints of an emotionalism that deprives it of relational and social content, and of a fideism that deprives it of human and universal breathing-space. In the truth, charity reflects the personal yet public dimension of faith in the God of the Bible, who is both Agápe and Lógos: Charity and Truth, Love and Word. – from Caritas in Veritate (2009). Caritas in Veritate (English: "Charity in Truth").

Charity in Truth, to which Jesus Christ bore witness by his earthly life and especially by his death and resurrection, is the principal driving force behind the authentic development of every person and of all humanity. Love — caritas — is an extraordinary force which leads people to opt for courageous and generous engagement in the field of justice and peace. It is a force that has its origin in God, Eternal Love and Absolute Truth. Each person finds his good by adherence to God's plan for him, in order to realize it fully: in this plan, he finds his truth, and through adherence to this truth he becomes free (cf. Jn 8:32). To defend the truth, to articulate it with humility and conviction, and to bear witness to it in life are therefore exacting and indispensable forms of charity. Charity, in fact, “rejoices in the truth” (1 Cor 13:6). All people feel the interior impulse to love authentically: love and truth never abandon them completely, because these are the vocation planted by God in the heart and mind of every human person. The search for love and truth is purified and liberated by Jesus Christ from the impoverishment that our humanity brings to it, and he reveals to us in all its fullness the initiative of love and the plan for true life that God has prepared for us. In Christ, charity in truth becomes the Face of his Person, a vocation for us to love our brothers and sisters in the truth of his plan. Indeed, he himself is the Truth (cf. Jn 14:6).

Charity by virtue is considered as one of the seven virtues and is understood by Thomas Aquinas as "the friendship of man for God", which "unites us to God". He holds it as "the most excellent of the virtues". Further, Aquinas holds that "the habit of charity extends not only to the love of God, but also to the love of our neighbor".



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